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Frequently Asked Questions
1. My checkout shows a total of $1.75 even though I have plenty of GiftCard balance left — why wasn't it $0.00?
Our GiftCard program allows one fully-free ($0.00) checkout per card every 24 hours. If you've already used a card for a $0.00 order in the last 24 hours, we hold back $1.75 of your balance so there's a small charge instead of a second free one — the rest of your balance is still applied and saved for next time. For example: your card has $30 left, but you already got a free item this morning. This afternoon you add a $20 item — instead of $0.00, you'll be charged $1.75, and your card keeps a little over $8 for your next visit.
2. Do I have to use my entire GiftCard balance in one order?
Not at all. You can apply as much or as little of your GiftCard as you like toward any order, and whatever's left simply stays on the card for your next visit — there's no expiration pressure to "use it or lose it" in one sitting. For example: a $45 card can cover a $20 item today and still have $25 available next week.
3. I said "No" to using a GiftCard, but now I want to add one — can I still do that?
Yes. On the checkout page, look for the green "CLICK HERE To Add A GiftCard" button above your order — that opens the same lookup you would have seen if you'd said "Yes" the first time, and it works right up until you complete your purchase.
4. What if my order costs more than my GiftCard balance?
No problem — your GiftCard balance is applied first, and you simply pay the difference by credit card or PayPal for the rest. For example: a $27 item with a $17.65 GiftCard balance leaves $9.35 to charge to your card.
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5. What happens if I don't use a GiftCard on my order at all?
Any purchase made without applying a GiftCard automatically earns you a brand new Bonus GiftCard, emailed to you, for the entire amount you just paid — our way of saying thanks and giving you something to use on a future order.
6. Where do I find my GiftCard number?
It depends on how you got your card. If you purchased one of our items on Amazon, eBay, Etsy, or TikTok, your GiftCard number is simply that platform's own order or transaction number — you don't need a separate code, dashes and all (or without them — we'll find it either way). If instead your GiftCard was a Bonus GiftCard we issued directly (see the question above about not using a GiftCard on an order), your card number was generated by us and sent to you in the "Whoo Hoo, Another GiftCard for You!" email — check that email for your number. Either way, you can look it up any time on our Check GiftCard Balance page.
7. How do I actually get my digital product after I check out?
The moment your order completes, you land on a confirmation page with your download link(s) ready right there — no waiting on email required. We also send those same links in a receipt email as a backup, in case you close the page or want to come back for them later. A couple of things worth knowing: each download link stays active for 60 days and allows up to 2 downloads, so grab your files within that window (if you ever miss it, just contact us and we'll happily send a fresh link). If you haven't downloaded an item after a few weeks, we'll also proactively email you a gentle reminder with the link again, so you're never left wondering where it went.
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8. How do you help me avoid accidentally buying something I rcvd for Free in the past?
First we'll answer "WHY" we do this, and then "How" we do it. Honestly, we do this because we're hoping to earn your business, and your trust, for years to come — and we know that over a long-term customer relationship with you of 2, 3, 5, or even 10-years, we don't expect that anyone can realistically remember EVERY Free item and every purchase they've made with us. Think of it as US keeping track so YOU don't have to. 😊 So then "How" do we do it? When you enter your email at checkout, we automatically check what's in the Checkout Cart against everything you've previously received or purchased from us — whether that was here on FreeGift4UAlways.com, or an item you bought on another platform that generated your GiftCard. If a match turns up in your Checkout Screen, we let you know right there, before you complete your order, so that 1 year or 2 years or more from now, you're never left second-guessing or wondering "Hey, did I (or possibly a spouse) already get that one in the past?". And since our catalog will continue to grow to hundreds of items, if you ever receive a pop up notice about an item that's similar to, but not exactly the same as what you purchased or received for FREE in the past, you can simply click the "Continue" button to procede with your purchase — the choice is always yours.
9. If I'm ever charged the $1.75 minimum fee, is that some form of tax or processing fee?
No, absolutely not! As a matter of fact, you are NOT being "charged" anything whatsoever in the sense of a fee — your total for the item(s) you're purchasing is not increased by a single cent. What's actually happening is this: based on how many items you're choosing to purchase with your GiftCard in one transaction, we'll be leaving at least $1.75 of your GiftCard balance untouched — safely yours to fully use on a future purchase — while $1.75 becomes due on a credit card of your choice to complete this checkout. Nothing is lost; that $1.75 simply stays on your GiftCard instead of being applied here.
10. I know for certain that I had funds remaining on a GiftCard but I can't find the number. Can you help me?
Absolutely friend! We're not like all those other websites and companies that HOPE YOU LOSE your GiftCard, so you have to spend more cash with them SOONER. As a matter of fact, it's kinda like a dirty little secret in the industry, and it's why they push their giftcard so hard for you to give to others as gifts, because they have consistent annual statistics that a high percentage of the giftcards they sell will either be totally lost, kept by someone in a drawer at home but never used, or there will be a small balance on a used card that will never be used and likely thrown away — making them MILLIONS of dollars a year in nearly 100% cost-free profits. Here at Free Gift 4 U Always, we're pretty high tech but still a bit old fashioned, so we're glad to keep your card or multiple cards attached to the email address you used with that card number, and all you have to do is click the "Contact Us" link at the bottom of any page and let us know, and we'll be glad to look up all the GiftCards you have with that email address. And remember, you automatically earn a brand new Bonus GiftCard, emailed to you, for the entire amount you just paid on any purchase made without applying a GiftCard — our way of saying thanks and giving you something to use on a future order. 😊
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